Shipping & Delivery
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SHIPPING & DELIVERY
At Wah Gay Jewellery, we ensure your precious items are delivered safely and promptly. We offer international delivery. For online orders within Singapore, only self-collection is available.
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Shipping Fees
For overseas orders, shipping fees are determined at checkout based on your delivery address. Free shipping may apply for orders above SGD 3,000. Complimentary self-collection is available at our store for local orders.
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Delivery Timeframes
Singapore: Delivery usually takes 1–2 business days from the confirmation of your order (+ up to 5 business days if resizing is required).
International: Delivery times vary by destination, typically 2–7 business days (+ up to 5 business days if resizing is required). Customs or import duties may apply. Business days exclude weekends and public holidays.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
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Packaging
All items are carefully packaged to ensure they arrive in pristine condition.
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Delivery Issues
If your order is delayed or damaged during shipping, please contact us immediately at support@wahgayjewellery.com
We will work with the courier to resolve any issues promptly.
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Special Notes
All deliveries are insured, ensuring your items are protected until they reach you. We currently utilize DHL Express for all local and international shipments. We are committed to providing a secure and seamless delivery experience for all our customers.