• SHIPPING & DELIVERY

    At Wah Gay Jewellery, we ensure your precious items are delivered safely and promptly. We offer both local and international delivery. For online orders within Singapore, you may choose in-store collection or shipping.

  • Shipping Fees

    Shipping fees are calculated at checkout based on your delivery address. Free shipping may apply for orders above SGD 1,000. Complimentary self-collection is available at our store.

  • Delivery Timeframes

    Singapore: Delivery usually takes 1–2 business days from the confirmation of your order (+ up to 5 business days if resizing is required).

    International: Delivery times vary by destination, typically 2–7 business days (+ up to 5 business days if resizing is required). Customs or import duties may apply. Business days exclude weekends and public holidays.

  • Order Tracking

    Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

  • Packaging

    All items are carefully packaged to ensure they arrive in pristine condition.

  • Delivery Issues

    If your order is delayed or damaged during shipping, please contact us immediately at support@wahgayjewellery.com

    We will work with the courier to resolve any issues promptly.

  • Special Notes

    All deliveries are insured, ensuring your items are protected until they reach you. We currently utilize DHL Express for all local and international shipments. We are committed to providing a secure and seamless delivery experience for all our customers.